FREQUENTLY ASKED QUESTIONS
Service Details
We offer 15-minute massages (each therapist can perform 4 per hour) and 10-minute massages (each therapist can perform 6 per hour).
Chair massages can range from 5 to 30 minutes, depending on how busy it is. The therapist will adjust the duration accordingly.
Booking and Arrival
When will the therapist arrive?
The therapist will arrive 10-15 minutes prior to the event start time.
How far in advance do I need to book?
The more notice, the better. However, we will work with you to accommodate last-minute requests whenever possible.
Payment and Gratuity
Can gratuity be added to the invoice?
Yes, gratuity can be added to the invoice.
Equipment and Space
A typical massage chair is the same size as an office chair. It is best to schedule a room that allows the chair massage therapist to easily walk around the chair in a complete circle, allowing easy access to the client’s neck, shoulders, and upper back.
How much space does a chair take up?
Two chairs fit comfortably into a 10 x 10 space.
Yes, therapists clean their chairs with sanitizer and disposable wipes and use disposable face cradle covers.
How is the therapist’s equipment brought in?
Most therapists wheel their massage chairs behind them like a rolling suitcase.
Do massage therapists bring their own chairs and supplies?
Yes, therapists bring their own chairs and supplies. Nothing else is needed.
The therapists will wear all black – a black shirt and black pants.
Additional Services
How does Massage with a Message work?
Chair massage paired with an audio and video presentation is a winning combination. Your clients are rewarded with a rejuvenating massage while viewing a short presentation on video screens viewed through the face cradle on the massage chair. Your client’s audio marketing message is delivered through headphones and literally massaged into the customer. You need to supply a three-minute video of your company’s message that we can download onto an iPad.
If we require massage therapists in other states, would you be able to accommodate?
Yes, we have massage therapists in every state.
How long does it take for the therapist to set up?
It takes only a few minutes for the therapist to set up once they arrive at the location.